Last updated: 2026-01-31
This Privacy Policy explains how dropR (“we”, “us”, “our”) collects, uses, shares, and protects personal data when you visit or use our website and services (the “Service”). It also explains your rights under the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1) Data Controller
Controller: dropR
Contact email: [email protected]
2) Personal Data We Collect
Depending on how you use the Service, we may collect the following categories of personal data:
- Contact data: if you contact us, we collect the information you provide (such as your email address and message content).
- Technical data: IP address, device type, browser type, operating system, referring URLs, approximate location derived from IP, and log data.
- Usage data: pages viewed, interactions with the Service, and other browsing/engagement information.
3) How We Use Your Data
We use personal data for the following purposes:
- To provide, operate, and maintain the Service.
- To respond to your requests and provide customer support.
- To monitor performance, analyze traffic, and improve the Service.
- To protect the Service and users (fraud prevention, abuse prevention, and security).
- To comply with legal obligations and enforce our terms.
4) Legal Bases (GDPR)
Where the GDPR applies, we process personal data based on one or more of the following legal bases:
- Legitimate interests: operating, securing, and improving the Service, and understanding how users interact with it (including analytics).
- Consent: where required for non-essential cookies or similar tracking technologies.
- Legal obligation: where processing is necessary to comply with applicable laws.
5) Cookies & Google Analytics
We use cookies and similar technologies to operate the Service and understand usage.
Google Analytics
We use Google Analytics, a web analytics service provided by Google, to measure and analyze how visitors use the Service. Google Analytics may collect information such as your IP address (typically processed in a shortened form where supported), device and browser information, pages visited, and actions taken on the Service. This data helps us improve the Service.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and you can control cookies through your browser settings. Where required by law, we use Google Analytics only after you have provided consent via our cookie consent mechanism.
6) Sharing of Personal Data
We may share personal data with trusted service providers that process data on our behalf for hosting, maintenance, analytics, and security. In particular, analytics data may be processed by Google in connection with Google Analytics.
We may also disclose information if required to do so by law, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, protect user safety, or prevent fraud or abuse.
7) International Data Transfers
Your personal data may be processed in countries outside your country of residence, including outside the European Economic Area (EEA). When international transfers occur, we rely on appropriate safeguards required by law, such as the European Commission’s Standard Contractual Clauses, or other valid transfer mechanisms.
8) Data Retention
We keep personal data only for as long as necessary to fulfill the purposes described in this Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Log and analytics data is retained for a limited period and then deleted or anonymized.
9) Security
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.
10) Your Rights (GDPR)
If you are in the EEA/UK (and in other regions with similar laws), you may have the right to:
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Erase your data, in certain circumstances.
- Restrict processing, in certain circumstances.
- Object to processing, including processing for direct marketing and, in some cases, processing based on legitimate interests.
- Data portability, where applicable.
- Withdraw consent at any time where processing is based on consent.
To exercise your rights, contact us at [email protected]. You also have the right to lodge a complaint with your local data protection authority.
11) Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal data.
12) Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date at the top of this Policy.
13) Contact
For privacy questions or requests, contact dropR at [email protected].